OneWork
Articles

Why attendance tracking matters and how to set it up

Attendance tracking is usually treated as a discipline question. It is first of all an accounting question: if worked time is not accurate, then pay, workload and planning are all built on guesswork.

6 min readUpdated

What attendance tracking is

Attendance tracking means recording when someone arrives and leaves, and calculating worked hours from that. The definition looks simple, but three questions attach themselves to it in practice: who enters the record, can it be changed, and when does the result become visible.

Those three questions are what separate the methods from each other.

The problem with manual records

A paper log and a spreadsheet are the cheapest option, which is why most companies start there. They stop working in two situations.

The first is when the record is self-reported. If a person writes their own arrival time in the log, that is not data, it is a statement. Verifying it needs a second source, and there is no second source.

The second is when the data arrives late. If the sheet is filled in at month end, there is no time left to act on lateness. The tracking loses its purpose and only serves payroll.

What inaccuracy costs

The cost of lateness is easy to work out with your own numbers. The example below is illustrative, so substitute your own.

Say an hour of an employee's time costs 20,000 UZS. An average of 15 minutes late per day across 22 working days is 5.5 hours, so 110,000 UZS for one person. In a team of fifty that is 5.5 million UZS a month.

The figure differs from company to company and it is not a target. The point is that lateness which looks trivial, multiplied by headcount, turns into a real sum, and it only becomes visible once it is measured.

The methods available

Four approaches show up in practice today. Each has its place.

  • Paper log: cheap, but unverifiable and filled in late
  • Spreadsheet: easy to calculate with, but the data is still typed by hand
  • Face ID terminal: arrivals and departures written automatically and not editable, but tied to where the device is installed
  • Mobile app with GPS geofence: for field staff, works through the phone

Which one fits whom

In an office, a factory, a shop or a clinic, anywhere with a fixed workplace, a terminal gives the most accurate result. The employee walks past it on the way in and does nothing else.

For sales reps, couriers, construction crews and mobile service staff a terminal does not work, because they are not in one place. This is where a mobile app with a geofence fits: the record only registers inside the defined area.

Many companies have both kinds of staff. In that case both methods have to run in one system, otherwise you end up with two separate reports and reconcile them by hand.

What happens when the internet drops

This question gets forgotten and later becomes a problem. If records are lost while the connection is down, that day gets rebuilt manually, which is a return to the original problem.

The right answer is that data is held on the device and uploads itself once the connection returns. Ask about this specifically when choosing a system.

Control and trust

An attendance system can land badly with a team, especially if it appears without warning. Avoiding that is not hard.

Publish the rules in advance: at what minute lateness starts, how a penalty is set, how overtime is counted. Let the employee see their own record. An accurate system protects both sides, because in a dispute they are looking at the same data.

In short

  • Attendance is an accounting question before it is a discipline question
  • A self-reported log is a statement, not data
  • Fixed workplaces suit a terminal, mobile work suits a geofenced app
  • With a mixed team both methods belong in one system
  • Check up front that nothing is lost when the connection drops

Common questions

Is attendance tracking legal?
Recording working time is an ordinary employer duty. What matters is that staff know what is collected and that it is written into internal policy. For the specific requirements where you operate, check with your own lawyer.
Can one employee clock in for another?
With a paper log or a card, yes. With Face ID, no, because the record goes through the face. In a mobile app the geofence and device binding reduce that risk.
Does a small team need this?
Up to about ten people a manager sees the picture themselves. Past that they stop seeing it, especially with shifts or branches.
How long does installing a terminal take?
Installing and configuring one device is usually a single day. In an organisation with several branches the timeline grows with the number of sites.

Get attendance running in a day

A Face ID terminal and a GPS geofenced mobile app run in one system, and records keep working when the connection drops. 14 days free, no card required.